Booking agreements - read before booking.
- Groupon voucher clients please do not, under any circumstances, call Neal's Yard Remedies to make your appointment or discuss any aspect of your treatment. All communications and bookings must be made directly through Therapies By Mark. Neal's Yard Bath staff deal with clients generated through their business only.
- Groupon voucher clients are eligible for EVENING ONLY appointments from 18:30 onwards, or use upgrade option for a DAYTIME visit.
- All voucher clients must validate their appointment by emailing their voucher straight away upon booking ensuring the QR code is clearly visible.
- We will endeavour to reply to emails within 48hrs. Questions on how to use the booking system will not be answered as it is blissfully easy to use.
- To book, choose your appointment option, pick a bold date, pick a time slot. Hours are in 24hr clock. There is no booking fee for evening appointments. Discuss treatment type upon arrival.
- Voucher clients please use the 'Evening Only' option (below) for evening appointments only. Not daytime, as it will cancel automatically.
- Please make sure you choose a time on each half hour i.e 09.30, appointments are automatically adjusted to streamline busy clinic workflow by + or - 30 mins.
- Cancellations require 48hrs notice otherwise a charge of 50% of the full treatment price of any treatment is incurred, or 100% inside of 24hrs or for voucher clients.
*Please note that a further saving of 30% is awarded to all voucher clients after their first treatment redeemable against any £50 1hr or £75 90min massage via the Continuity x 3 Deal.